This week we rolled out a new program we’re calling Queue Dodge. Basically, we’re offering new hires cash to quit:
Any new hire (North America only for now) can elect to Queue Dodge at any time during their first 60 days
Those who elect to Queue Dodge will be paid 10% of their annual salary, up to $25,000
Now, we don’t want to actively push people out or dare them to leave, but we do want to provide a well-lit, safe exit path. Additionally, we want to:
Reinforce Riot’s culture. From the beginning, we’ve focused on culture. We operate on a foundation of shared mission, values, passion, trust, and mutual respect. If someone gags on the unique flavor of our culture, they’d be doing themselves and the company a disservice to hang on just for the paycheck. Culturally aligned people and teams are more effective, and alignment around mission and values allows us to better serve players. We’ve designed Queue Dodge to help self-identified mismatches move on in an open, positive, and constructive way.
Backstop the hiring process. We carefully vet every new hire through a rigorous interview process, but that’s not enough to ensure a great fit every single time. Rather than allow mismatches to fester, we want to resolve them quickly. This is good for the company, and good for the professional. We don't know yet how many people might choose to Queue Dodge, but we’ll learn from this and make better hiring decisions as a result.
Sound familiar? If all of this sounds familiar, that’s because we’re not first. We watched Zappos, that insanely customer-focused company, with wonder and amazement when they announced back in 2009 that they were paying people $2,000 to quit. At the time, this seemed a bit nutty, but Zappos CEO Tony Hsieh explained:
“We want to make sure that [people] are here for more than just a paycheck. We want people that believe in our long term vision and want to be a part of our culture.”
Credit and fist bumps to Zappos and Tony for their insight and inspiration.