Business Intelligence Manager

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most-played video game in the world, over 32million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. 

We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.

That’s where you come in.

As Business Intelligence Manager, you’ll work with a team of top-notch business and data analysts, providing technical guidance as they plumb the depths of our massive data warehouse in search of valuable insight. You’ll work with leaders throughout Riot to understand their business questions, and provide them with the answers they need to make well-informed, player-focused decisions. An analytical expert, you’ll resolve pain points in the research process and scope out new technologies that can level up the Business Intelligence toolkit. You’ll also use your experience as gamer to help contextualize data, zeroing in on info that brings us closer to the wants and needs of the players. 

You are:

• Educated: you’re cool, but not too cool for school, and have a Bachelor’s degree in a quantitative field from a top university; an MS or MBA will definitely earn you some bonus points

• Experienced: you bring a minimum of three years’ experience maintaining databases and mentoring analysts, preferably providing key performance indicators for online gamer types like us

• A proactive multitasker: you’re always up for a challenge, and view each new project as an opportunity to learn something and hone our Business Intelligence strategy; you’re at your best when you’re working on multiple projects and are able to juggle numerous deadlines without missing a beat

• A data-mine guru: you’re mathematically minded, and understand the challenges the BI team faces analyzing large, rich data sets; you’re also familiar with SQL and the other core tools of the trade

• An equipped communicator: when you speak up, people listen, and you’re able to put your communications skills to work across a variety of mediums; you’re a smooth operator in the PowerPoint department, and your slick and informative presentations keep fellow Rioters up-to-speed on need-to-know business information

• Player-focused: you love games and game culture, and have a working knowledge of competitive online titles like League of Legends; you leverage your experience as a gamer to guide research on player habits and behaviors

You will:

• Provide technical guidance to a team of elite Business Intelligence analysts, identifying pain points and working with the Data Warehouse team to resolve them; develop a query review process and facilitate the maintenance of data visualization tools like Tableau

• Work with leaders throughout Riot to understand their questions and goals, then build and execute research studies that provide the insight they need to make savvy decisions with the player in mind

• Stay up to date on all the latest data management technologies, incorporating new tools and procedures to improve the efficiency of analytical work

• Develop streamlined processes that consistently deliver quality results for short and long-term business intelligence initiatives, and don’t break down if you get hit with the occasional emergent issue

• Take charge of the entire analysis process, working closely with the Engineering and Data Warehouse teams to ensure the quality, accessibility, and consistency of data, and with upstream data providers to provide BI perspective and unblock analysts

To apply:

• Click the button below and don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.