Community Lead - Russian Fluency

Location: Moscow, Russia

With League of Legends, one of the most played and critically acclaimed PC games today, Riot Games is a leading innovator in its mission to be the most player-focused game company in the world.  At Riot you will work among the most gifted and passionate people in the industry as we hire only the most talented and collaborative people in their discipline.  We believe the core reason for Riot's success is people and we are committed to helping employees grow their abilities and careers, as we all continually focus on improvement.  We are serious professionals who don't take ourselves too seriously.  Named a Top 30 Developer by Game Developer Magazine, Riot Games is aggressively expanding, growing the company five-fold over the past two years, and still continuing the search for top talent.

Riot Games currently has a great opportunity for a Russian fluent Community Lead for League of Legends. The Community Lead will assist the European Community Manager and Russian Country Manager in building a strong, vibrant Russian-speaking community around League of Legends. This includes Russia and CIS markets.

The ideal candidate should have experience building and managing a small team, as well as experience planning web content and features. You should have exceptional project management skills, people leadership/management skills, and an extremely positive attitude.

You’ll be working on projects large and small that will be enjoyed by millions of players around the world, and allow you to challenge and grow your skills. If you enjoy a fast paced, results-driven environment with the opportunity to significantly impact the end-user experience, then we want to hear from you!

Responsibilities:

  • Manage the day-to-day operation of a small team of community professionals
  • Coordinate with production, design, web, marketing, and other internal departments to ensure that the community team and players stay informed of company priorities and activities
  • Help define and maintain the Russian-speaking community strategy including methods for engagement, moderation policies, content building, and outreach initiatives
  • Communicate directly with players, building strong relationships and maintaining a visible external presence
  • Review, author, and coordinate the release of external and internal messaging
  • Monitor discussion forums and other communication media to identify common player issues and discussion patterns
  • Advocate internally on behalf of the player ensuring that company and development priorities are informed of player needs
  • Conceptualize and execute community-facing initiatives including contests, volunteer programs, offline events, convention presence, and email campaigns
  • Coordinate with production and web development teams to help plan and develop community and website features (forums, content systems, etc.)
  • Compile and distribute Daily, Weekly, and Monthly community-related metric reports ensuring upwards visibility as well as helping inform what metrics are valuable

Requirements:

  • 3+ years of Community Management experience, and at least one year in a leadership role
  • Solid understanding of new media, social networking, and cutting edge community tools and techniques, and must be personally involved in at least one social media platform
  • Proven and demonstrable track record for managing community professionals, as well as building communities focused around a brand or product
  • Passion for people, with an emphasis on the desire to solve their problems
  • Hard-working, goal-oriented individual with a strong passion for online gaming, online communities and social networking
  • Strong leadership and management skills with the ability to motivate others and provide clear direction, as well as manage career growth
  • Passion for League of Legends and its community
  • Must speak English and Russian languages fluently

Ideally gaming should be a passion for you, as well as your work. Getting inside the head of a player and understanding their perspective will be intuitive to you. You should have a well-established and effective workflow, enabling you to handle multiple projects and tasks with ease. If this sounds like an exciting adventure, and one that motivates you for the right reasons, please get in touch. 

To apply, please send your cover letter and resume with Community Lead- Russian Fluency | Name in the subject line to: careers-eu@riotgames.com