Office Management Team
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for
them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and
who have a healthy disregard for constraints.
That's where you come in.
As the Office Manager, you will impact all aspects of the day to day experience of Shanghai Rioters. You will function as the curator of our Riot Habitat, driving all physical office space logistics, operations, supplies, and environmental needs. Your goal will be to ensure the most supportive and efficient surrounding to keep our Rioters focused on delivering player value.
Your experience managing fast-paced and high-needs offices combined with your attention to detail and sunny disposition will be instrumental in helping Rioters thrive. As a Rioter in China, you'll join a team of diverse professionals that share our prioritization of player experience, rejection of convention and maniacal passion for gaming. To reinforce Riot’s collaborative culture in our China offices, we’ve decided to do away with the constraints of traditional hierarchical title structures that are more common in the region. Titles don’t really matter at any of Riot’s offices, but we chose to take this extra step in our
China offices to foster a space where teamwork thrives. We believe that removing this constraint will promote individual autonomy, ownership, collaboration, and a focus on results. We promise you won’t need a title at Riot to make an impact.
Experienced: 7+ years in an office support related role and know what it takes to build an office from scratch; you not only learned the ropes of office logistics, you can tie a knot blindfolded Approachable: you listen to others and are sensitive to any communication style, and that makes it easy for anyone to talk to you; others trust you and feel comfortable coming to you
with all the info, so any rising problems can be tackled before they spiral into fiery vortices of bad vibrations
People-Driven: You are motivated by making the lives of others as best as possible. You wake up each morning with the urge to improve the daily experience of your colleagues in any way possible.
An organizer for results: you efficiently and effectively keep projects on track by managing the right people, materials, and support needed to get the job done – all at the same time; your well-organized file system facilitates quick action when work situations break bad
A workflow wiz: you're a master of process, able to simplify the complex, organize chaos, separate or combine tasks, and get more out of less to finish the job; you understand where the links in the chain should go, hooking together often overlooked opportunities and partnerships
Comfortable around leadership: you're stoked about your ideas and can emphatically share them with anyone you work with, including senior leadership; your positive energy and technical mastery makes leads feel confident in your ability to deliver pure, unbridled awesome
Multi-lingual: you’re comfortable conversing, reading and writing in English and Mandarin (Simplified Chinese); you didn’t learn these languages in a cultural vacuum and can pick up nuances
1. Be the owner of every Office Space related issue that comes your way by investigating, challenging convention with creativity, and quickly fixing problems, calling in reinforcements when needed; from needing new paper-clips to building a
new office itself
2. Identify all the pain points and then improve upon the current office experience
3. Function as the face of the office, from the moment guests or other Rioters walk in, both in and outside the physical office ie internal and external event and community involvement, corporate exchanges or good will visits, etc.
4. Communicate with all Rioters, including leadership, to provide key problem status updates and ensure compliance with Riot Games office standards and security policies
5. Ensure that our Riot China team and office space is prepared for the challenges of rapid scale and changing equirements.