Manager, Business Operations - Wild Rift China
Job Id: REQ-0003542
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in genre-defining games. Back in 2009, that vision gave birth to our debut title League of Legends, which achieved critical acclaim among players and became the most played PC game in the world. We are honored to serve over 100 million players worldwide every month.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. As a Rioter in Team China, you'll join a team of culturally diverse professionals that share our prioritization of player experience, rejection of convention and maniacal passion for gaming.
The Business Operations function within China Publishing Management Center helps drive initiatives and optimizations for in-game events, channels, monetization, and around game product features. You will get deeply involved in every aspect of our game’s business operations and revenue management, be it building up skin pipelines that Chinese players love, exploring new content types that make the game more immersive and exciting, or redesigning the experience for players to access the contents that they love.
As a Manager, Business Operations in the Wild Rift China publishing team, you will be leading a team to drive the thinking behind player experience oriented in-game events design, around game product features, and channel campaigns. To provide thought leadership and project management by advocating Chinese players' needs. By encouraging teams to collaborate, you'll guide development, smash through obstacles and drive projects across the finish-line and into players’ hands. You'll help conceptualize, influence and execute together with our publisher and across teams at Riot.
- Be responsible for continuous efforts in understanding players, monitoring and analyzing in-game around game experiences in Wild Rift China
- Follow closely the market trend in-game social and growth product features, and gather market & competitor intelligence to inform our own strategies
- Help drive exciting new monetized content that allows players to express themselves and customize their game experience
- Work with our partners across Tencent, League PC, Publishing and League of Legends: Wild Rift to make your roadmap a reality
- Manage and improve work systems, team performance metrics, and goals setting
- Be a partner in product strategy; advise on market potential, optimal pricing, distribution channels, and launch sequencing for all products within the title set.
- Facilitate conversations. Identify misalignment areas in development and develop risk mitigation plans
- Build strong relationships with partner teams and craft working agreements to manage joint projects
- Bachelor’s degree and 8+ years of professional experience in mobile game operation, ecommerce product leadership experience in gaming, tech or related industries
- Hardcore gamer. Rich experiences in mobile gaming, including League of Legends: Wild Rift and other popular mobile games in China
- Fluent in Chinese and English, and can drive collaboration across language and culture
- Experience fully owning a product or feature from ideation to launch
- Experience building communication frameworks between teams - with a mix of patience and goal orientation to navigate complex cultural, technology and product requirements.
- Experienced stakeholder management and rapport-building skills
- Full-lifecycle project ownership, from ideation to launch
- Experience in advanced data analytics, modeling, statistics, etc