Community Coordinator (Thailand)
Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played PC game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience.
We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints.
That's where you come in
As Community Coordinator (Thailand), you’ll work within the Community team to engage and foster a thriving League of Legends community while touching projects that will impact millions of players. In this role, you’ll act as an ambassador for Thai players’ needs, and your Thai and English fluency will help you share local community efforts with other regional teams around the world. Your project management and communication skills will support you as you champion the cause of player-worthy community experiences.
As a Taipei Rioter, you’ll join a smaller team of internationally and culturally diverse professionals that share our obsession with player experience, rejection of convention and passion for gaming. With teams in Player Support, Community, Publishing and Marketing, Riot Games Taipei is dedicated to creating unique player experiences that show Taiwan/Southeast Asia players they aren’t lost in translation.
- Experienced: you’ve worked in a community or a player-facing role or have been a managing a major forum for at least two years; you spent at least a year managing projects, ensuring content is player-worthy and completed on time
- Multilingual and multicultural: you communicate fluently in English and Thai through the most appropriate medium, be it email, hallway conversation or messenger pigeon; as a fluent speaker, you understand the nuances of Thai culture beyond plain language and can tailor communiqués to the region
- Well-connected: you possess a solid understanding and passion for new media, social networking and the latest community tools and techniques; you’re personally involved in at least one social media platform, though you likely inhabit many
- Technically proficient: commercial forum software and content management systems, such as vBulletin and Drupal, don’t throw you for a loop; you use these tools of your trade to strengthen the bonds players create with other players and Riot itself
- Player-focused: more diehard than fan, you know the importance of listening to player needs because you live, breathe, eat and sleep the player experience
- Communicate directly with players and foster meaningful, long-lasting relationships; monitor forums and other communications to identify common player issues and discussion patterns to help you be more responsive
- Collaborate with Community teams in North America and Thailand and ensure consistent progress towards a defined community strategy related to engagement, moderation policies, content building and outreach initiatives
- Advocate internally on behalf of players so development teams and Riot as a whole are informed of players’ needs
- Assist in the execution of community-facing initiatives including contests, volunteer programs, fan site programs, collegiate programs, offline events, convention presence, email campaigns and social media initiatives
- Coordinate with production, development and marketing teams to develop community and website features
Don’t forget to include a resume and cover letter. We receive a lot of applications, but we’ll notice a fun, well-written intro that shows us you take play seriously.